Refund & Virtual Items Policy

Purchases

Coins and other virtual items are bought through Google Play. Prices include applicable taxes and are shown before you confirm.

Refunds

• Virtual items are delivered immediately, so purchases are generally non-refundable once the Coins have been added to your account.
• If Coins were charged but not credited, contact support@taranglive.com with your Google Play order ID within 7 days — we fix or refund it.
• Google Play may offer a refund for accidental purchases under its own policy; request it through Google Play within 48 hours.

Gifts, exchanges and VIP

Gifts sent to other users, Pearl exchanges, Lucky Bags, Store items and VIP are final once completed. Items with a validity period expire at the end of that period.

Chargebacks

Disputing a legitimate purchase with your payment provider may lead to removal of the items and suspension of the account.

Contact

support@taranglive.com