Privacy Policy

Tarang Live ("we", "us") operates the Tarang mobile application and the website https://taranglive.com (together, the "Service"). This policy explains what information we collect, how we use it and the choices you have.

1. Information we collect

• Account details: phone number or Google account (used to sign in), display name, photo, gender, date of birth, bio and country.
• Content you create: voice in live rooms (not recorded by us), public chat messages, Moments, private messages, gifts sent and received.
• Usage data: rooms joined, time spent, features used, gifts, purchases and level progress.
• Device data: device model, OS version, app version, language, IP address, push token and crash logs.
• Purchases: payments are processed by Google Play. We receive the order ID and product, never your card details.

2. How we use it

• To run the Service: rooms, chat, gifts, levels, rankings and support.
• To keep the community safe: moderation, fraud and abuse prevention, enforcing the Terms.
• To improve the app: analytics and crash reports.
• To contact you: push notifications about rooms, messages and account matters (you can turn these off in Settings).

3. Sharing

We never sell your personal data. We share data only with service providers that help us run Tarang: Google (Firebase push notifications, Play Billing, sign-in), Agora (real-time voice transport) and our hosting providers. They process data on our behalf under contract. We may disclose information when required by law or to protect users.

4. Your choices and rights

• Edit your profile and privacy options (online status, who can message you) in the app.
• Request a copy of your data or ask us to delete it: see the Delete account page or email support@taranglive.com.
• Depending on where you live (for example the EU/EEA, UK, Brazil or India) you may have additional rights to access, correct, port or restrict processing of your data. Email us and we will respond within 30 days.

5. Retention

Account data is kept while your account is active. When you delete your account, your profile, messages and content are removed within 30 days; purchase records are kept as long as the law requires.

6. Children

Tarang is for users aged 18 and over. We do not knowingly collect data from anyone under 18; such accounts are removed when found. See our Child safety standards.

7. Security

Data is sent over encrypted connections and stored on access-controlled servers. No system is perfectly secure; please use a strong device lock and keep your sign-in private.

8. International transfers

Our servers may be located outside your country. By using the Service you agree to this transfer, protected by the safeguards described above.

9. Changes

We may update this policy. The date at the top shows the latest version; material changes are announced in the app.

10. Contact and Grievance Officer

Tarang Live
Email: support@taranglive.com

Grievance Officer: Grievance Officer — support@taranglive.com. We acknowledge complaints within 24 hours and resolve them within 15 days.